You are able to reset a password and email address within PVSketch and PVSketch Mega if you have access to the employees email address. For PVCAD and PVCAD Mega products you are able to release the license key to register a new user with these instructions (reset license key).
If you have trouble with either of these options, or do not have access to the employee’s account, please email us at support@pvcomplete.com and we can help you.
